Choose Your Ride


FAQS

We like the idea. Renting for longer durations is the single most effective way to reduce the cost of renting . 

 

 You can expect a discount of upto 40-50% when booking 10-15 days. And about 50-60% when booking for upto days. 

 

1. Your valid Driving License (mandatory):

  • Photocopy needs to be submitted while original needs to be carried with you.

2. Original  of any one of these id proofs will be retained by RebelRides till the time the bike is with the rider. 

Passport

Pan Card

Aadhar Card

Ration Card

Voting Id Card

 

Short Answer: Any damage to the bike or individual that happens during the rental tenure of the bike will be the responsibility of the rider. 

 

Long Answer: All the Bikes are insured ( either 3rd Party or 1st  Party) , however any cost incurred due to any damages done to the bike during the rental duration or when the bike is in your possession is your responsibility. 

 

The reason is that insurance does not cover any damage for aesthetics, handles , tyres  or any outer damages. It only covers engine failures which is a very unlikely scenario . 

 

We encourage riders to check and verify the condition of the bike before taking the bike.

 

Also any fines and penalties owing to wrongful parking, signal jumping etc will be responsibility of the rider. 

 

We provide an ISI approved  Helmet free of any additional rent along with all rides. 

 

We have additional gears such as Armoured Jackets, KneeGuards, Saddle Bags which can be rented for a small fee. The option to rent these gears is available online when you rent the bike . 

Please note:

  • Please carry your own additional helmet if you plan to take a pillion along.

  • Additional and or more advanced helmet along with other riding gear will be available on rent at location at the time of bike handover.

You need just select the duration for which you wish to rent the bike and the tariff ( including GST) will be displayed clearly. 

 

The total payable amount is calculated  in the following manner : No. of Hours X Applicable Rate per hour + GST ‘. An auto discounting is applied which reduces the per hour cost as you increase the duration. 

No coupon code is needed for the auto discounting to be applied. 

 


Still confused about anything? Write to us or call now at the given numbers. 

 

15-20  min grace period is provided for which you are not levied any extra charge or penalty .

 

We recommend that as soon as you anticipate any delay to inform us at the earliest. 

 

 Informed Delay  :A min of 6 hrs rental is charged in case of informed delays ( min 12 hours prior intimation) and can be approved only subject availability  of the bike .

 

UnInformed Delay  : If there is a delay of more than 30 mins without any communication from your end  ( min 12 hours prior intimation) . A penalty of 24 hrs rental , over and above your duration rental is levied . 

This is because the company incurs reputation loss as well as financial losses if a subsequent booking gets cancelled/ delayed on account of your delay in arrival. 

 

 

A single ISI approved helmet is given complimentary with every ride.  
However, If you need more than one helmet, you can rent it at an additional small rent at Rs 100 for 24 hrs. 

 

If you have a specific requirement such as helmet of a particular size or specification, we recommend that you carry on your own helmet or riding gear. 
 

We do provide all the additional safety gear for a small rent. You will be able to choose the gear at the time of booking your ride. 
The rental for the same will be shown clearly when you select the gear you want to rent. 

 

 

 

The security deposit for each bike is different. It is displayed clearly on Tariff page as well as Bike Booking page. 

 

 

You may choose to make the security deposit at the time of making the booking online itself by checking the ‘Include Security Deposit’ field on the bike booking page .

Alternatively you may choose to make the payment at the time of Bike Handover . 

You can make the security deposit payment in Cash.

 

The security deposit must be paid anytime before the start of the ride .

The security deposit is refunded to you at the same time when you hand over the bike to us. If your bike return timings are after 10:00 PM , the security deposit may be refunded within a maximum of 12 hours . 

We simply need to ensure that there are no damages or road penalties that are due before we make the security deposit

What Mode of payment is used by RebelRides to refund the security deposit. 

We use the same mode to  refund the security deposit amount as used by you . In case of card swipe we will refund the amount via netbanking /UPI /PAYTM . 

We suggest all riders to share their UPI/ Bank Account details at the earliest to avoid any delays in refund of the deposit. 

 

We use the same mode to  refund the security deposit amount as used by you . In case of card swipe we will refund the amount via netbanking /UPI /PAYTM . 

We suggest all riders to share their UPI/ Bank Account details at the earliest to avoid any delays in refund of the deposit. 

 

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